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Thailand, Surat Thani
Wild Cottage Elephant Sanctuary
137/31,
Bo Put, Surat Thani
84320 Koh Samui
Opening Hours:
Monday to Friday
10:00am - 6:00pm
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What is the length of the jewellery?The jewellery features a thoughtfully crafted length that supports its dual functionality. The full length drop is 41cm, which ensures a graceful and elegant appearance when worn. Additionally, the jewellery can be worn in a second way, where the drop length varies from 16cm to 21cm. This flexibility in wearing options not only complements various styles and occasions but also aligns with our ethos of cultivating peace and gratitude. By wearing our jewellery, you are reminded to stay grounded and embrace mindfulness, making each piece a meaningful part of your everyday life.
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Can I request a shorter necklace design?Yes, we offer customisation services for our necklaces. Please contact our customer support to discuss your specific requirements.
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What is a Chakra?Chakras are energy centres within the body vital for spiritual and physical well-being. There are seven main Chakras, each linked to different life aspects. Karl Wilder blends stylish luxury jewellery to work with Chakra energies. His pieces, crafted to resonate with specific Chakras, enhance elegance and inner well-being. For more details, visit our "Understand" page.
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Where do the stones come from?Our stones are sourced from various locations around the world, including Brazil, India, and Africa. We ensure that all our suppliers follow ethical sourcing practices.
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What materials are used in your products?We use a variety of high-quality materials in our products, including silk, sterling silver, gold, and platinum, along with genuine semiprecious stones.
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Are the stones used in your products real?Yes, all the stones used in our products are 100% genuine and sourced from reputable suppliers.
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Do you offer beaded bracelets?Whilst we don't currently offer beaded stone bracelets. Karl Wilder is currently working on a high-quality Amber silk woven bracelet. These elegant pieces can complement various styles. For more details and pre-orders please contact customer services.
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Do you have stones specifically for men and women?Yes, we offer a range of stones that cater to both men and women. Our collection includes designs that are suitable for all genders.
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How long does postage take?Postage typically takes between 3-7 business days, depending on your location and the shipping method selected. (Longer for bespoke service).
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Do you accept returns on purchases?At KARLWILDER.LONDON, customer satisfaction is of utmost importance to us. However, we do not offer returns on sales. If you encounter any issues with your purchase, we kindly ask you to refer to our detailed Return Policy for more information. Our return policy outlines all necessary steps and conditions to address any problems, ensuring you receive the best resolution for your concerns. For further assistance, please contact our customer support team.
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What is the repair price?The repair price varies depending on the extent of the damage and the type of repair needed. Please contact our customer support for a detailed quote.
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What is the bespoke service?Our Bespoke Service allows you to customise your jewellery to your exact specifications. You can choose the design, materials, and stones to create a unique piece that works with your energy needs and that reflects your personal style.
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What's the process of the bespoke service?The process of our bespoke service involves a consultation with Karl Wilder either by email or phone to discuss your ideas and preferences. He will then create a design for your approval, followed by the crafting of your custom piece. please see the process section for reference. The entire process typically takes 3-4 weeks.
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Where can I find physical products?Currently, we are available at two locations in Koh Samui, Thailand. We also host pop-up shops in various places and are expanding to new permanent locations. You can purchase our collections online with detailed descriptions. Follow us on social media for updates on pop-ups and new locations.
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How to use the Mala jewellery (tradition)A Mala is traditionally a string of 108 prayer beads with a Guru bead. As you pray, you move along the beads, reciting your chosen Mantra 108 times. So, the Mala helps you keep a record of where you are in your Mantra
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How to use the Mala jewellery (modern approach)There is no wrong way to use a Karl Wilder Mala; this is just his suggestion. Designed to be more than just a piece of luxury jewellery, a Karl Wilder Mala can be used as a focal point to cultivate a sense of peace and gratitude and to bring you back to the present. You can incorporate the Mala into your daily meditation or mindfulness practices. Start from the bead either side of the main Guru bead. As you pass each bead between your fingers, take a deep breath and focus on something that you have to be thankful for. For example: I am thankful for my eyes as I use my eyes every day to witness the beautiful things of the world. Art, animals, flowers and the faces of my loved ones (I am thankful for my feet, I am thankful for my hands, I am thankful for my ears and so on. There are so many things to be thankful for in our lives we just need to take a moment to remember this. At first you might find this difficult, but through a bit of practice it will become easier and more fulfilling. By the time you are halfway through the Mala you will feel more relaxed and grateful for life. and any stress you may have felt will be lighter. If that is not the case continue all the way round. But out of respect for tradition, never crossover the main Guru bead. If you reach that point then just head back in the opposite direction.
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What is your after-care / jewellery maintenance?Physical care: Taking care of your product is pretty simple. Treat your beads with respect, and they will look after you. Your beads will become dirty over time it's always good to give them a rinse under cool water and leave them to air dry at room temperature. If they need a little bit more, use only a small amount of natural soap (no harsh chemicals soap) rub the soap in your hands causing it to lather and then run your beads through it and rinse in cool water leave to air dry. Spiritual care: It is important to cleanse your beads regularly as most beads absorb negative energy from their surroundings. This is one of the reasons beads are so powerful, as they have strong protective and healing qualities. Once a bead has absorbed many lower vibrations, it needs help in releasing them so that they can function to the best of their abilities. Plan to cleanse your beads every other new Moon, mark the date of the new Moon in your calendar to remind you. This is because time around the new Moon has a gentle energy it works well for setting your intentions and gently cleansing your beads. Once you feel more connected to your beads, you will intuitively sense when they need cleansing. There are several ways of cleansing your beads; this is one way. First, wash your beads well under cool running water then place them in a container made of natural materials such as glass, or clay. It is best to avoid metal or plastic containers. Fill the container with water and dissolve several teaspoons of sea salt into the water. Next, you will place the container with the beads inside, under the new Moon, where they will be surrounded by nature - this will promote the rejuvenation process. If you cannot place your container outside, place it on a windowsill under the new Moon. You can also start the process by placing your beads under the setting sun where the energy feels very gentle and peaceful, allowing them to absorb the soothing new Moon vibrations as it rises. Conclude the healing the following day by removing the beads from the container and discarding the water - now wash the beads under cool running water again and let them air dry. Once finished the cleansing process, it is now time to set clear intentions. There is no wrong or right way to do this. This is just a suggested method. Find a quiet place and sit comfortably. Hold your beads in your dominant hand. Close your eyes and breathe in deeply and on each inhale imagine a white light pouring in through the top of your head and travelling around your body. Attach a positive feeling inside that light. Repeat, at least twice more. Now move all that light and positive thoughts up through your arms and hands and into your beads - they are now cleansed and charged. Namaskar
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